Conditions d’utilisation

Terms of Service

Last Updated: MAY 2024

1. Acceptance of These Terms

Welcome to TaysLuxe Academy.

By accessing our website, purchasing a product or service, joining our community, creating an account, subscribing to our emails or SMS messages, or using any of our educational resources, you agree to these Terms of Service.

If you do not agree with these Terms, you should not use our website or services.

2. About Us

TaysLuxe Academy provides digital education, online training, mentorship, memberships, AI-powered educational tools and business resources for professionals within the beauty industry.

Our products include but are not limited to:

• Digital courses

• Hair tutorials

• Vendor lists

• Business education

• Memberships

• Digital downloads

• Workbooks

• Templates

• Masterclasses

• AI educational tools

• Coaching and mentoring

• Community access

3. Eligibility

You must be at least 18 years old to purchase from TaysLuxe Academy.

By placing an order, you confirm that all information provided is accurate.

4. Orders & Payments

All prices are displayed in the applicable currency at checkout.

Payment must be successfully completed before access is granted unless a payment plan has been approved.

We reserve the right to refuse or cancel any order where fraud or unauthorised activity is suspected.

5. Digital Delivery

Most products are delivered immediately after purchase.

Delivery may be provided through:

• Email

• Customer account

• Membership portal

• Course dashboard

• Download links

• Community access

• Other digital delivery methods

Customers are responsible for providing a valid email address and checking spam or junk folders if access emails are not received.

6. No Refund Policy

Due to the digital nature of our products and the immediate access provided, all sales are final unless otherwise required by applicable law.

Refunds will not be issued because:

• You changed your mind.

• You no longer have time.

• You did not complete the product.

• You did not achieve your desired results.

• You misunderstood what was included.

• You purchased by mistake.

• You found another solution.

• You failed to implement the training.

• A vendor declined to work with you.

If a genuine technical issue prevents access to a purchased product, we will make reasonable efforts to resolve the issue or restore access.

7. Educational Disclaimer

All content provided by TaysLuxe Academy is for educational purposes only.

Nothing on this website constitutes legal, accounting, financial or business advice.

We do not guarantee:

• Revenue

• Business growth

• Sales

• Profitability

• Social media growth

• Client bookings

• Specific business outcomes

Your success depends on numerous factors including your own implementation, experience, market conditions and business decisions.

8. Vendor Resources

Vendor lists are educational sourcing resources developed from professional experience.

We do not own, manage or control any listed suppliers.

Supplier pricing, quality, availability, policies and communication may change at any time.

Purchasing a vendor list does not guarantee:

• Supplier approval

• Business success

• Product quality

• Future supplier relationships

• Response times

• Manufacturing capacity

Customers are responsible for carrying out their own due diligence before entering into any supplier relationship.

9. Intellectual Property

All content created by TaysLuxe Academy remains the intellectual property of TaysLuxe Academy.

This includes but is not limited to:

• Videos

• PDFs

• AI prompts

• Workbooks

• Templates

• Course material

• Graphics

• Community resources

• Training

You may not:

• Copy

• Redistribute

• Share login details

• Upload our content elsewhere

• Sell our material

• Claim our work as your own

Unauthorised sharing may result in immediate termination of access without refund.

10. Community Guidelines

Members agree to communicate respectfully with staff and other members.

We reserve the right to suspend or remove access where a member:

• Harasses staff or members

• Shares purchased content

• Commits payment fraud

• Abuses customer support

• Engages in unlawful conduct

• Attempts to damage the community experience

11. AI Tools

Some products include access to AI-powered educational tools.

AI responses are intended to provide educational guidance only.

Users remain solely responsible for verifying all business, legal, financial and marketing decisions before implementation.

AI responses should not be considered professional advice.

12. SMS Messaging Terms

By voluntarily opting into SMS communications, you consent to receive recurring automated and non-automated text messages from TaysLuxe Academy.

Messages may include:

• Webinar reminders

• Educational updates

• Promotions

• Product launches

• Membership updates

• Account notifications

• Event reminders

Message frequency varies.

Message and data rates may apply.

Consent is not a condition of purchase.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

For additional information, please review our Privacy Policy.

13. Email Communications

By providing your email address, you agree to receive educational content, updates, promotions and product announcements.

You may unsubscribe at any time using the unsubscribe link included in our emails.

14. Limitation of Liability

To the maximum extent permitted by law, TaysLuxe Academy shall not be liable for any indirect, incidental or consequential damages arising from the use of our products, services or website.

Our total liability shall never exceed the amount paid for the applicable product or service.

15. Termination

We reserve the right to suspend or terminate access without refund if these Terms are breached, including but not limited to:

• Fraudulent activity

• Payment disputes made in bad faith

• Copyright infringement

• Account sharing

• Abuse of staff or members

• Misuse of our products or AI tools

16. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how your information is collected, stored and used.

17. Changes to These Terms

We may update these Terms from time to time.

Any updates will be posted on this page with a revised effective date.

Continued use of our services constitutes acceptance of the updated Terms.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

TaysLuxe Academy

Email: support@taysluxeacademy.com

Website: https://www.taysluxeacademy.com